Return & Refund Policy

Return & Refund Policy

At UNYC Store, we want you to be completely satisfied with your purchase. If there is an issue with your order, we are here to help.

Return Period

You may request a return or exchange within 7 days of receiving your order.

To be eligible for a return or exchange:

  • The item must be unused and unworn.
  • The item must be in its original condition.
  • The item should not be washed, damaged, stained, or altered.
  • The original packaging and tags should be retained where applicable.
  • You may be required to provide photos or videos of the product and the issue.

Wrong, Damaged, or Defective Product

If you receive:

  • A damaged product
  • A defective product
  • The wrong product
  • The wrong size due to an error made by UNYC Store

UNYC Store will be responsible for the return shipping cost. We may offer a replacement, exchange, or another appropriate solution depending on the situation.

Please contact us as soon as possible after receiving your order and provide details and clear photos/videos of the issue.

Size Issues or Customer-Related Returns

If you request a return or exchange because of:

  • Choosing the wrong size
  • Changing your mind
  • Ordering the wrong product
  • Any other reason caused by the customer

the customer will be responsible for the return shipping charges.

Please check our size information carefully before placing your order.

Refunds

Once we receive and inspect the returned item, we will confirm whether it qualifies for a refund or exchange.

If a refund is approved, the refund amount and method will be communicated to you by our customer support team.

For Cash on Delivery (COD) orders, we may require additional information from the customer to process an approved refund.

Non-Returnable Items

Items may not be eligible for return if they have been:

  • Worn or washed
  • Damaged by the customer
  • Stained or altered
  • Returned after the 7-day return period
  • Returned without the required original condition or packaging

UNYC Store reserves the right to reject a return if the product does not meet the return requirements.

Contact Us

If you have any questions regarding returns or exchanges, please contact UNYC Store through the contact details provided on our website.